Privacy Policy

Last updated: 5 March 2026

1) Who we are (controllers)

Website operator / primary controller
Reinders Europe BV, Hamelandroute 92, 7121JC AALTEN, Netherlands
Email: [email protected]

Additional controller for Germany-related enquiries
Reinders Posters GmbH, Hamalandstrasse 111, 46399 BOCHOLT, Germany
Email: [email protected]

Scope / responsibility split
This website is operated by Reinders Europe BV. If you contact us about matters handled by our German entity (for example: German B2B sales, contracts, invoicing, or delivery in Germany), Reinders Posters GmbH will process your enquiry and act as the responsible controller for that processing. Otherwise, Reinders Europe BV is the responsible controller.

2) What this policy covers

This policy explains how we process personal data when you visit [your domain] or contact us via the website.

3) Personal data we process

A) Website access (server logs)

When you visit our website, our servers automatically process technical data (server log files), such as:

IP address, date/time, requested page/file, status code

browser type/version, operating system

referrer URL (if provided by your browser)

Purpose: website delivery, security, abuse prevention, troubleshooting.
Legal basis: legitimate interests (GDPR Art. 6(1)(f)).
Retention: [e.g. 14–30 days], unless required longer to investigate security incidents.

B) Contacting us (contact form and email)

When you use our contact form, your message is sent to [email protected]
. We process:

name (if provided), email address, message content

any information you include in your enquiry

Email is handled via our on-premises mail server.

Purpose: responding to enquiries and business communication.
Legal basis: legitimate interests (Art. 6(1)(f)) and/or steps prior to a contract (Art. 6(1)(b)) where relevant.
Retention: [e.g. 12–24 months] after the last contact, unless legal retention obligations apply.

4) Cookies and consent management

We use cookies and similar technologies. Some are essential for the site to function. Others (such as analytics) are optional.

We use the Complianz WordPress plugin to manage cookie consent and (where configured) prevent optional scripts from loading until you consent.

You can change your preferences at any time via [Cookie settings link/button].

5) Analytics (Google Analytics 4)

If you consent, we use Google Analytics 4 (GA4) to understand how visitors use the website (for example: pages viewed, interactions, approximate location, device/browser information).

Purpose: website analytics and improvement.
Legal basis: consent (GDPR Art. 6(1)(a)) via the cookie banner.
Retention: [set this to match your GA4 “data retention” setting].

International transfers: GA4 may involve processing outside the EEA (including the USA), depending on Google’s setup and support. We rely on consent for this processing and use consent controls via Complianz.

6) Hosting and recipients

Our website is hosted on a VPS with Hetzner in Germany.

We may share personal data with:

Hetzner (hosting and infrastructure, as processor)

IT/service providers, only where needed to operate and secure the website

authorities/courts, where legally required

7) How long we keep data

We keep personal data only as long as needed for the purposes above, then delete or anonymise it, unless legal retention obligations apply.

8) Your rights

Under GDPR, you can request:

access, rectification, erasure, restriction

objection (when we rely on legitimate interests)

data portability (where applicable)

withdrawal of consent at any time (where processing is based on consent)

To exercise your rights, contact [email protected].

9) Complaints

You can lodge a complaint with your supervisory authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.

10) Changes to this policy

We may update this policy from time to time. The latest version is published on this page.